DSF

Hi, I bought a box of black colour change mugs from a well known wholesaler, I emailed them to check that the image would not
be seen when the mug was cold.
I used my normal printing parameters and the mug came out looking great. When it cooled down, I expected the image to dissappear
behind the black. It didn't and the image can be seen, faintly, even when cold.
Is this normal for black colour change mugs ? am I doing something wrong ?
I dont do a great many sublimation items, just a few mugs and mouse mats. it was a customer that asked for the black colour change mug.
I actually emailed the wholesaler before I bought them to check that the image would totally dissappear when cold and was told yes.
So, are there mugs that go completely black ? am I doing something wrong ? do I have dodgy black mugs ?
I use an MDP mug press which works brilliantly for my white mugs, and an SG500 printer.
Thank you

Unfortunately the supplier was incorrect to tell you it would dissapear. You will always see a feint image when cold.

Thank you socialgiraffe, at least now I know I am not doing anything wrong.
I guess as long as I make my customers aware of that fact, I can sell them. I havn't had them up for sale in case it was wrong.

These are available in gloss black and matt black, go for the matt black finish as they hide the image when cold much better ( completely for me )

Orangeoctopus;152379 wrote:These are available in gloss black and matt black, go for the matt black finish as they hide the image when cold much better ( completely for me )

Thank you Orangeoctopus, I dont see any mugs though ? do you have a link or can you telle me where to get them please ?
Jackie

Subliblanks have stock.

https://subliblanks.com/products/11oz-c ... e28f&_ss=r

Thank you Orangeoctopus, I will get some ordered next week. This is very much appreciated