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Re: White marks on mugs
Posted: 11 Jul 2021, 13:59
by leehilton90
I am having this issue on almost every mug in different places mostly along the bottom. I am unsure if this is the mugs or the machine. If it was the machine I would have thought it would be in the same place every time?[ATTACH=CONFIG]6718[/ATTACH]
[ATTACH=CONFIG]6719[/ATTACH]
Re: White marks on mugs
Posted: 11 Jul 2021, 16:44
by Justin
Are the marks visible prior to printing?
Re: White marks on mugs
Posted: 11 Jul 2021, 17:33
by Mrteajunkie
It looks to me like a chip in the coating And it hasn’t taken the sublimation.
that’s why the mugs still white and the dark patch on the paper.
I have had this after the mugs were thrown around in transit.
Re: White marks on mugs
Posted: 11 Jul 2021, 18:47
by leehilton90
I am not sure if it is visible, not without close inspection anyway. This has been a lot over the space of different boxes and deliveries.
Re: White marks on mugs
Posted: 11 Jul 2021, 19:22
by Mrteajunkie
Are all the mugs from he same supplier?
Re: White marks on mugs
Posted: 11 Jul 2021, 19:37
by webtrekker
Seems obvious to me that the deep pink/red mark on your print exactly coincides with the white problem area on the mug.
What printer, inks and paper are you using? What press?
Re: White marks on mugs
Posted: 11 Jul 2021, 21:03
by Justin
webtrekker;148698 wrote:Seems obvious to me that the deep pink/red mark on your print exactly coincides with the white problem area on the mug.
I assumed this was the transfer after printing?
Re: White marks on mugs
Posted: 12 Jul 2021, 00:08
by webtrekker
Justin;148699 wrote:I assumed this was the transfer after printing?
Ah yes, you're probably right Justin. I just wish posters would give more information to help solve their problems.
Re: White marks on mugs
Posted: 12 Jul 2021, 08:47
by Mrteajunkie
Surely it would be noticeable on the print before pressing if it was the printer or media?
Re: White marks on mugs
Posted: 12 Jul 2021, 12:45
by webtrekker
leehilton90;148687 wrote:I am having this issue on almost every mug in different places mostly along the bottom. I am unsure if this is the mugs or the machine. If it was the machine I would have thought it would be in the same place every time?[ATTACH=CONFIG]6718[/ATTACH]
[ATTACH=CONFIG]6719[/ATTACH]
Ok, please answer this: Was that second image (of the paper print) taken BEFORE or AFTER pressing? Thank you.