Re: New Printer Issue - Anyone help?
Posted: 22 Aug 2020, 18:10
Hi Guys
I recently upgraded to the SG500 however i have ran straight into a problem and with it being Sunday tomorrow i doubt i will get support from Mgic Touch where i purchased from or Sawgrass.
Maybe someone would be kind enough to help?
After setting up the first print colours were off... right away i thought it would be the profile but i thought the SPM sorted all that? Anyway after messing around for a while i have realised that the magenta ink pipe is empty... see image attached - i have added the coke can so that you can see that its empty. It seems that the ink is just not getting through.
Has anyone seen this before on a brand new printer?
I have tried using the print full magenta page option in the print manager but still nothing
Thanks in advance for any help
Ben[ATTACH=CONFIG]6331[/ATTACH]
I recently upgraded to the SG500 however i have ran straight into a problem and with it being Sunday tomorrow i doubt i will get support from Mgic Touch where i purchased from or Sawgrass.
Maybe someone would be kind enough to help?
After setting up the first print colours were off... right away i thought it would be the profile but i thought the SPM sorted all that? Anyway after messing around for a while i have realised that the magenta ink pipe is empty... see image attached - i have added the coke can so that you can see that its empty. It seems that the ink is just not getting through.
Has anyone seen this before on a brand new printer?
I have tried using the print full magenta page option in the print manager but still nothing
Thanks in advance for any help
Ben[ATTACH=CONFIG]6331[/ATTACH]