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Re: Click and drop down?
Posted: 31 May 2018, 15:04
by JMugs
Click and drop just keeps throwing up error report, I see I am not the only one due to reports on the internet. Do Royal mail post an update....no, do they even acknowledge the problem...no. Can I get hold of them for a work around, no (I do get we will get back to you with in 24 hours, during busy times it may be longer).
Arrrrghhhh!
Janners
Re: Click and drop down?
Posted: 31 May 2018, 15:09
by JMugs
So no success by email, phone and I get various recorded messages, Facebook....instant response! Acknowledge there is a problem, no idea of time to fix. At least it was a response!
Re: Click and drop down?
Posted: 31 May 2018, 15:24
by JMugs
Currently stuck in "no mans land" labels printed, but can't manifest, not very helpful.
Re: Click and drop down?
Posted: 31 May 2018, 15:29
by JMugs
Stuck with "Sorry we are unable to generate your paperwork".....oh thanks then. No manifest.
Re: Click and drop down?
Posted: 31 May 2018, 21:53
by GoonerGary
Does the emergency order form apply to CaD?
https://obaemergency.royalmail.com/#/
Re: Click and drop down?
Posted: 31 May 2018, 22:34
by pisquee
When we've not been able to manifest in the past, we've just handed the sacks to the collections guy, and told him it wouldn't let us manifest, and he's been fine about it, and says it happens all the time.
Re: Click and drop down?
Posted: 31 May 2018, 22:34
by pisquee
... today i just went back to OBA to get some stuff out that needed to go, and ignored C&D
Re: Click and drop down?
Posted: 01 Jun 2018, 08:30
by JMugs
Found a manifest form to fill in by hand, but had considered just handing the sacks over.
Re: Click and drop down?
Posted: 01 Jun 2018, 08:38
by bubbleimages
We've never had a problem with Royal Mail and not handing over manifest at the end of the day, they seem to still take them and process the normal way as always. If the account has been left and cannot manifest, the system seems to do it itself towards the end of the day at around 6pm.