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Re: BT sneaky charges

Posted: 28 Nov 2015, 13:29
by logobear
so i was just reading the detail on my current BT bill, - and it includes £12.28 per month (+ vat) for 1 classified paid line entry ................
apparently it used to be free but now they have started charging for it ......
I phoned and when i explained i had never agreed to pay they put me on hold for a while, - then retrospectively removed and refunded the charge.
It began on my August 15 bill
worth checking out, - I am happy to accept half your savings in beer!

Re: BT sneaky charges

Posted: 28 Nov 2015, 13:34
by ArferMo
It's almost impossible to quickly get through to anyone in BT and even harder to get a straight answer straight off. You were very lucky.

Re: BT sneaky charges

Posted: 28 Nov 2015, 14:10
by logobear
i got straight through at 12.40pm saturday