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Re: release paper

Posted: 01 Sep 2010, 20:40
by jennywren
it says on the wow instructions cover with release paper what is this, or will a teflon sheet do

Re: release paper

Posted: 01 Sep 2010, 21:44
by bms
Did you get some silicon paper (like greaseproof paper, in the pack)? That will do, or a teflon sheet.

Re: release paper

Posted: 01 Sep 2010, 21:56
by jennywren
Found it. i thought it was a sheet that split the sheets to show which was m and i, just put the mask through the printer, put the I sheet in and the printer says jammed paper next message fatal error ring service number. have walk away as I no idea how to remove paper, will have a look when heart stops beating like the clappers, not to panic YET :twisted:

Re: release paper

Posted: 02 Sep 2010, 00:08
by jennywren
Its quite simple the printer is not working still not bad only three sheets of paper through. The printer is a good make from a reputable dealer it just one of those things, a glitch in the facts of life, so I'm on the phone tomorrow and get it sorted out, but I'm not forseeing any problems in that department. :roll:

Re: release paper

Posted: 02 Sep 2010, 09:36
by Kaz
Jenny

Did you adjust your printer settings to take into account the thicker paper?

When I'm using the Image Klip paper, I adjust it to either photo paper or card.

Kaz
x

Re: release paper

Posted: 02 Sep 2010, 11:14
by jennywren
I used medium for the copy paper but did not adjust it for the other paper, if so what do I use, never thought of that :oops:

Re: release paper

Posted: 02 Sep 2010, 12:59
by jennywren
Just to let everyone know that the the Compny (Printerland.co.uk) was very helpful and I will have a engineer coming at 9 tomorrow. Three people phoned to advise and help. So Like Bms, Printerland give a good and personel service. :D :D :D

Re: release paper

Posted: 03 Sep 2010, 09:39
by jennywren
The engineers came and got it going but like me after a couple of sheet it stopped, so good news it was'nt me :lol: He's coming back Monday with a new motherboard. no printer but very pleased with the service.

Re: release paper

Posted: 06 Sep 2010, 09:50
by jennywren
The engineers has been put the new motherboard in but no joy, he has arranged for a new printer to be delivered tomorrow. I'm very impressed with [url="http://www.printerland.co.uk]http://www.printerland.co.uk[/url]. Keeping fingers crossed for the new one

Re: release paper

Posted: 06 Sep 2010, 10:14
by Andrew
Hopefully the new one gets you up and running again.