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Re: Why wont it Print. Sun Angel 321dn. Can anybody help???
Posted: 13 May 2015, 20:43
by YBCM Designs
Recently purchased sun angel printers but they wont print. Designs are going into the print que but not printing. I have managed to get it to print a couple of times but this suddenly happend after about 10 mins after sending it through to the printer. I'm using a mac
All help appreciated
Re: Why wont it Print. Sun Angel 321dn. Can anybody help???
Posted: 14 May 2015, 00:29
by KathG
I have the same system. You might have it set to manual were you have to press the online button on the printer to send the paper through.
Kath
Re: Why wont it Print. Sun Angel 321dn. Can anybody help???
Posted: 14 May 2015, 08:02
by YBCM Designs
Hi
I have also tried this. It's very strange as it will all of a sudden print every now and again a while after i have sent the design through.
Very frustrating!!!
Re: Why wont it Print. Sun Angel 321dn. Can anybody help???
Posted: 14 May 2015, 08:10
by KathG
One of the other things I found with all my OKI's I have the TMT OKI 610 as well, is it will try to print first from the main tray.
took me a few tries to get the settings correct. Off the top of my head I cannot remember what I changed, but it was in the feed options.
Kath
Re: Why wont it Print. Sun Angel 321dn. Can anybody help???
Posted: 14 May 2015, 08:12
by YBCM Designs
Is that on the actual printer menu or on the settings within the programme you are using for your designs.
Re: Why wont it Print. Sun Angel 321dn. Can anybody help???
Posted: 14 May 2015, 08:15
by YBCM Designs
Just keeps saying Tray1 empty.
Re: Why wont it Print. Sun Angel 321dn. Can anybody help???
Posted: 14 May 2015, 08:19
by KathG
I'm not at my Mac right now. But it was in when you select printer option after the first print window opens in Photoshop/ CorelDraw.
Kath
Re: Why wont it Print. Sun Angel 321dn. Can anybody help???
Posted: 14 May 2015, 08:20
by KathG
I will be on it a little later and will check my settings that work.
Kath
Re: Why wont it Print. Sun Angel 321dn. Can anybody help???
Posted: 14 May 2015, 08:47
by YBCM Designs
Brilliant Thank you Kath. Much appreciated.
Re: Why wont it Print. Sun Angel 321dn. Can anybody help???
Posted: 14 May 2015, 10:29
by KathG
Hi again this is what works for me
First i checked the Paper feed was set to Multi-purpose Tray,
Then I selected Printer Features, Feature Sets, Paper input options, and used the settings shown in the image below.
If you click the box where it says Multipurpose tray is handled as manual feed, you will have to press the Online button on the printers to get it to print.
hope this helps

- vB_ID:3464
- sunangel4 copy.jpg (62.88 KiB) Viewed 5 times

- vB_ID:3464
- sunangel4 copy.jpg (62.88 KiB) Viewed 5 times