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Re: Pixmax attachment
Posted: 12 Dec 2014, 10:50
by Boardy2003
Anyone help me find a new 11oz attachment the one I have keeps smoking worried it's gunna set on fire ?
Re: Pixmax attachment
Posted: 12 Dec 2014, 11:08
by spongerobinson
Is it for their mug press, or for the one where there is a normal flat heat press with different attachments? When we originally had a problem with ours, I contacted Monster Doodles who offered to sell me another.
However, we've moved on to another mug press now, and still have our brand new Pixmax (warranty replacement from Monster Doodles) stored away, so we may have what you are looking for. We might be selling the whole thing soon though, rather then just the wrap. Be worth contacting them first I'd say.
Re: Pixmax attachment
Posted: 12 Dec 2014, 11:26
by Shifta
You can get the replacments from monster doodles. i think they are all £30 with free P&P. you need to ring the sales team
Re: Pixmax attachment
Posted: 12 Dec 2014, 11:39
by Boardy2003
Yea I ink had the press for 2 months it's smoking on the element so just a bit worried
Re: Pixmax attachment
Posted: 12 Dec 2014, 11:54
by spongerobinson
If it's only 2 months old I reckon it should be still covered by warranty, unless you've been pressing a huge amount of mugs. Contact them and see how you get on...they were quite helpful when I did. If not, let us know, and will see if I can help.
Re: Pixmax attachment
Posted: 12 Dec 2014, 11:56
by Boardy2003
I have done around 400 mugs in the last 2 months
Re: Pixmax attachment
Posted: 12 Dec 2014, 14:01
by Boardy2003
I have sent photos of it and they are replacing, also paid for an extra one for back up thanks for all the help
Re: Pixmax attachment
Posted: 12 Dec 2014, 17:00
by spongerobinson
Glad you got sorted.
Re: Pixmax attachment
Posted: 21 Feb 2015, 11:45
by Miffmiss
I have just bought the pixmax and I am having trouble with it. I wondered if you could help and give me some tips