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Re: Ricoh GX5050n

Posted: 24 Dec 2009, 13:34
by John G
If you list the standard ink carts on ebay, and can wait a while, you might be able to get the same price for the ink carts as what you paid for the printer. :D making the printer free.

I couldn't wait and needed them sold fast, to pay for sublimation inks and supplies for xmas, so accepted a best offer of £40 for the full set. Second lot i've sold for this price but a few people are wanting a hell of a lot more.

Good luck. John

Re: Ricoh GX5050n

Posted: 24 Dec 2009, 14:44
by Calypso Bay
OK mate,

I'll bear that in mind. Cheers

Re: Ricoh GX5050n

Posted: 24 Dec 2009, 15:36
by The Phoenix
Previous post is from 'The Phoenix' not a guest

Mal

Re: Ricoh GX5050n

Posted: 02 Jan 2010, 00:51
by Justin
Well, here's the latest update.......

I've had a bit of Technical support from a US based company which helped a little.
Long story short, I've changed the paper setting to glossy to slow the printer down and the prints I'm getting are very good. Most prints on inket paper setting are acceptable but for skin tones/gradients etc. it has to be glossy.
The inkjet paper setting is x10 faster than the glossy so this is a drawback.

I'm speaking to Sawgrass/Ricoh/Xpres about the whole thing. I've been told that Ricoh honour the warranty if SublijetR inks have been used and Sawgrass should compensate with 2 cart's of ink.

On some prints I'm still getting very fine banding lines but changing up to glossy paper seems to cure this. It's not a solution more a workaround.

I assume that changing the paper setting to glossy simply slows it down to allow for more drying time? I'm concerned that it's putting more ink down, maybe at a higher resolution? In which case this isn't acceptable.

The printer may still have to go back for replacement but I'm sticking with it.

Three of the carts (CMY) have almost gone. 200 colour pages not much to show for it so far.

Justin :-)

Re: Ricoh GX5050n

Posted: 04 Jan 2010, 19:03
by Justin
Another update........

Further test prints proved that the problem hasn't gone away :-(

Sawgrass emailed me today. Raising the paper quality to glossy does increase the ink usage and seems to be overcompensating rather than curing the problem. They also told me that they ONLY recommend Truepix paper through the 5050! First time I've heard this.

I have to post them some test prints that I managed to get out of the printer before the CMY inks ran out! 200 sheets.

The printer will no doubt need to be replaced by Ricoh but I'm waiting to hear about ink compensation and feedback on the print outs.

Re: Ricoh GX5050n

Posted: 04 Jan 2010, 19:37
by purpledragon
aghhhhh i just ordered a gx5050 i hope i have more luck with it than you are having
Brett

Re: Ricoh GX5050n

Posted: 04 Jan 2010, 19:47
by Justin
At least if you do have any problems I've probably covered them! Where are you getting printer & inks from? What paper 'did' you intend to use?

Keep us updated, be very interested to see how well you get on. I think I'm in the minority so you should be fine ;-)

Re: Ricoh GX5050n

Posted: 04 Jan 2010, 23:40
by purpledragon
i use trupix paper normally so going on what sawgrass have told you i should be ok fingers crossed i'll keep you updated
Brett

Re: Ricoh GX5050n

Posted: 05 Jan 2010, 06:13
by Stitch Up
What paper does Xpres sell, it's what we use and no problems - yet