Re: Highest quality white mugs?
Posted: 06 Aug 2020, 09:55
Hi Ricky I've emailed customer sales directly. I'm unaware of the usual process but hopefully I'll receive a reply.Ricky@Xpres;144480 wrote:Hello Leealbi791
Sorry to hear about your recent experience with our mugs.
Our normal procedure would be to request images of the faulty mugs and then apply credit if the mugs are out of tolerance.
Can I ask who you emailed so I can follow up our end.
Thanks
Ricky
Xpres
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