Highest quality white mugs?

[leealbi791]

Hello Leealbi791

Sorry to hear about your recent experience with our mugs.

Our normal procedure would be to request images of the faulty mugs and then apply credit if the mugs are out of tolerance.

Can I ask who you emailed so I can follow up our end.

Thanks

Ricky
Xpres

Hi Ricky I've emailed customer sales directly. I'm unaware of the usual process but hopefully I'll receive a reply.

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[leealbi791]

Received reply and sent picture evidence.

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