DSF

i bet its wrong side of th epaper

No such thing as a bright subli printout is there?

On the Ricoh its white side down.

Mark

Still waiting on a reply, though I think she only posts during business hours

To add my tuppence worth - is your friend (I have 'friends' who have made mistakes and been helped by advice asked by 'me'! - joking) printing from a lower resolution file than those the usual printer uses - eg I keep smaller versions of files for various thumbnails etc, having very similar file names and in the same folder. Printing a smaller file to the same res will give an image that could be described as 'grainy'?
Probably no use, but might be worth checking the exact file to print?
Neil.

Just a thought, but is this the offending printer now on eBay? Item number 170691021926

The listing info seems to match