DSF

Did you buy the inks at the same time as he package deal on their site?

Hi again Martin where can i get a new printer for the price you quoted.

Is this one the same as i have http://www.misco.co.uk/Product/194119/R ... ur-Printer

Justin;54427 wrote:Did you buy the inks at the same time as he package deal on their site?

yes bought the lot in one go

frazzle;54428 wrote:Hi again Martin where can i get a new printer for the price you quoted.

Is this one the same as i have http://www.misco.co.uk/Product/194119/R ... ur-Printer

Yes that one is the same or we can supply a brand new SG3110DN for £105 +vat (delivery is £7.99 +vat next day) and the £30 cashback is direct from Ricoh after you've purchased.

Have you spoken to Coralgraph about this yet? They really should have mentioned about the Ricoh inks and as Martin said, it's better to remove these to save this happening. Maybe CG will help you out here.....warranty perhaps?

Justin;54431 wrote:Have you spoken to Coralgraph about this yet? They really should have mentioned about the Ricoh inks and as Martin said, it's better to remove these to save this happening. Maybe CG will help you out here.....warranty perhaps?

I think you ought to speak to CG first. It's not a warranty issue, but goodwill if CG didn't make it clear that you mustn't install the genuine cartridges.

I'll give him a ring tomorrow see what he has to say, i don't really want to flush it out if the worst comes to the worst i think i'll buy another printer and use this one on one other the other pcs we have. Thanks for your comments i think we have the problem now, will post the outcome as an when. Thanks

frazzle;54433 wrote:I'll give him a ring tomorrow see what he has to say, i don't really want to flush it out if the worst comes to the worst i think i'll buy another printer and use this one on one other the other pcs we have. Thanks for your comments i think we have the problem now, will post the outcome as an when. Thanks

CG are very good when things go wrong, just make sure when you phone that they have some time to spare, that way you won't get stressed if they are dealing with orders and don't have the time to give you over your problem

Had a email back from Coralgragh just saying all printers have cartridges in and i should only use the sublimation ink, so i'm going to cut my losses and buy another printer could some one confirm this is the replacement the same as already have a Richo SG3110DN i only ask as i have seen a tone printer then got confused.


http://www.misco.co.uk/Product/194119/R ... ur-Printer

Why can you not just replace the oem inks with the subli inks now? Why a new printer? Haven't read the whole thread and don't have a Ricoh myself but would have thought you just need to get the subli inks installed and through the system. Does it really waste that much ink? We never have the same kind of huge wastage with Epsons.