DSF

well... MArtin said few times that sawgrass customer service is great and they willing to help even if you printer is out of warranty so is worth to try sawgrass uk.

I have spoke to Sawgrass and explained my problems and answered their questions and they are going to send me a new CISS kit.

I have to say getting a problem resolved in less than an hour has to a record haha

Got full new sawgrass ink today and installed but can't get a perfect nozzle check.

I am missing the end black and text/numbers underneath, every other colour is perfect and one black.

I have tried the syringe in the top but all i seem to get is frothy ink (not much ink more bubbles).

WorthDoingRight;52005 wrote:http://www.polyphoto.com/tutorials/Prin ... aning.html

This may be of use

Well maybe this may now be of use. However I think that getting a perfect nozzle check these days on most printers requires a minor miracle (or is it just my printers?)

Mattie;52430 wrote:Got full new sawgrass ink today and installed but can't get a perfect nozzle check.

I am missing the end black and text/numbers underneath, every other colour is perfect and one black.

I have tried the syringe in the top but all i seem to get is frothy ink (not much ink more bubbles).

you should call them and thank them for new ink. but now you need new printer to make this system work. Now it looks like system is NOT supported. only ink is...

Paul, i've already thanked them for the ink. I bought i new printer (epson b1100 which is supported) i've spoke to sawgrass again and they've advised me to leave it overnight as i've already done 5 head cleans and tried syringe option. They have also stated it's more than likely its just because its a new kit and will take a few trys to pull ink through.

WorthDoingRight;52435 wrote:Well maybe this may now be of use. However I think that getting a perfect nozzle check these days on most printers requires a minor miracle (or is it just my printers?)

It depends on the printer. I haven't used my Epson printers for ages, but I had cause to use one of my Epson 1400s just this week. I put a couple of refilled cartridges in, did a couple of head cleans, and all is working fine. This is despite it being turned off and unused for several months. By contrast, I have a very finicky Epson B40W that lost one colour awhile back, it came back after leaving it for a few months, then it went again. I haven't had the courage to power it up and see if it's working these days (I tend to stick to my Brother printers which, while they may need help to get ink to the printhead from time to time, aren't any bother once they start printing).

What's worth bearing in mind is that dye-sub ink is thicker than regular dye-ink, and these printers were not designed for dye-sub ink, so the potential for trouble is always hanging around our necks.

I find printers are fussy buggers my latest 1400 took 15 head cleans before i finally got it working right my b1100 quite often trows a wobbly and takes 6 or 7 head cleans as for syringing the rubber stoppers i would do this as an absoloute last resort i find the less you tinker the better the outcome then just as a foot note do you switch your printer off when not in use ? i find this a huge mistake they dont like being switched off infact they dont like being switched off, stopped in mid print, running out of paper infact anything other than printing is a no no bloody epsons just like women finicky buggers.... (ducks while the good ladies of the forum take aim)

purpledragon;52440 wrote:do you switch your printer off when not in use ? i find this a huge mistake they dont like being switched off infact they dont like being switched off,

Classic example of two different people having two different experiences with the same printer. My 1400 had been sitting turned off for months, yet was right back in action after a couple of quick head cleans.

Classic unpredictability of Epson printers..!

purpledragon;52440 wrote:I find printers are fussy buggers my latest 1400 took 15 head cleans before i finally got it working right my b1100 quite often trows a wobbly and takes 6 or 7 head cleans as for syringing the rubber stoppers i would do this as an absoloute last resort i find the less you tinker the better the outcome then just as a foot note do you switch your printer off when not in use ? i find this a huge mistake they dont like being switched off infact they dont like being switched off, stopped in mid print, running out of paper infact anything other than printing is a no no bloody epsons just like women finicky buggers.... (ducks while the good ladies of the forum take aim)

I always turn my printers off when not in use all 3 epsoms. Never had a problem on two DX3800 (dye ink) and (SX435Wsub ink) but the SX235W (pigment ink) is a tad of a pain at times. the DX3800 is about 8 years old now and the rollers are rather worn..........