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[bms]

Thanks for your comments Tony - we do try our best with customer service and I'm pleased we met with your expectations.

Just a quick reply re purpledragon's comment - knowing brett (purpledragon) as a customer of ours and through his posts here I can assure you this was posted in good heart. The problem we all suffer from when we type emails or post comments is that something that 95% of the meaning in communication is non-verbal (body language, tone of voice, facial expressions etc) and when we type/read posts containing just text we loose that part of the communication. The smilies help a little, but please don't take it to heart.

Your point is well made Tony for all of us to bear in mind but we are a friendly group of dyesubbers on this forum and here to help everyone as best as we can.

...and this next comment is made with tongue in cheek, with a smile on my face, in a sarcastic tone of voice "is the fiver repaid brett?"

[TonyM]

Hi Martin
I do understand what you mean, and I did say that I accepted the comment in the context it was given.
I realise that the written word is not always coveyed as it would be spoken.
All I meant was that in the same vein as buy cheap buy twice, is that we consider others before we post.
Both rush in and live to regret perhaps?

Tony

[purpledragon]

Woops
ok ill start this with a tale of woe. On starting in this buis i happily scoured for the cheapest i could find to get me going which it did. unfortunatly my cheap press blew up i dare say martin rembers the frantic phone call as i asked if he had presses in stock as the cheap one i bought from elseware blew up , i think mugs were my next victim i bought cheap and ended up wasting most to bad prints.All the profit i made ended up on new equiptment i spent cheap and bought twice
My comments were an expression of empathy to your situation as i too had received the same cruel lessons, if you read through the forums you will see i have been quite active with advice and the benifit of my experiances, im sorry if you mis read the comment as patronising they were not meant to be. As regards the subject of faith i take it you refer to the phrase "here endith the lesson" its a well know phrase an of no offence.
I am more than happy to offer you or anyone else help and advice but as your question had already been answered there was little point giving the same advice as i said i was just feeling your pain as it were.
Brett

[bms]

I need a seal where the tube attaches to the cartridge, 2 bungs, the guide arm (I think that is correct) and an air filter.

I have found 2 seals and 2 right angled plastic bits (the important bits). I don't have spares of the bungs, guide arm or air filter to hand. The air filter is easily overcome (tape some kitchen tissue over the hole), the guide arm can be "customised" with an old plastic ruler and sellotape, the bung can be customised...(any suggestions anyone???).

I'll pop the more important bits in the post tonight to you.

[Justin]

I've had spare air filters off eBay recently, there was a company selling CIS spares on there, not sure if they're still there.

[TonyM]

Hi all,

Firstly Brett,
I apologise I took your post the wrong way. I am sure you understand that I have been trying to get things moving and as you did, made mistakes. I do accept that you meant no offence and I guess if the truth be known I was just venting my frustration.
After trying to learn and source equiptment to fall at the final hurdle over a teeny little bit of plastic was gut wrenching.
My Son, who I am trying to help was even more upset, as he hasnt worked in such a long time and can see no hope of anything on the horizon. One can only go on so many fork lift courses to be told time and time again that they need experience.
Together we have been trying to get some gear together and knowledge so that he can hopefully learn something that may give him some hope. We are not worried so much about making money at first, more something to get up in the morning for.
So I hope you understnad why your comments did cut a little deep.
Again I am sorry I reacted negatively, that is not usually like me.

Secondly Martin.
What a star. Thank you very much for your help in sourcing the seal. It is very much appreciated.
Unfortunatley, I am away from home due to work from Wednesday morning until the Sunday Evening so will not be able to confirm receipt or let you know how I fare. But rest assured I will let you know as soon as I return. Many thanks.

Finally, A couple of questions.
What are the bungs used for? I read they are required for filling up?
The centre hole/resevoir, that I read has to be drained of ink, why is that?
I have one that has quite a bit in. What a waste to have to syphon that out and throw away. Or can I put it back in?
Last one.
When I installed the ICC profile on my computer it was so fast I am not sure anything happened? There was a flash.I read that there is no conformation and to right click and it should read uninstall. Well mine still says install? I click install again and there is the flash again but on right clicking again it still does not read uninstall. I am on windows 7 and I have been having a few printer problems sice I installed it. For instance my normal epson no longer shows me my cartridge levels, I reverted back to vista and they were there again. I re-installed windows 7 and again no ink levels. Could it be the same thing and the ICC is installed but windows 7 is not giving me the info?

Once again thanks to everyone for all their help.

Tony

[purpledragon]

Hi no problem subject closed

regarding getting icc profile installed windows 7 as i have just found out myself doesnt like installing the profile for some reason so follows these instructions exactly to get the profile installed .
goto
start menu
computer
c drive
look for the folder marked windows and open it
lookfor the folder marked system32 and open it
look for the folder marked spool and open it
look for the folder marked drivers and open it
look for the folder marked colour and open it
copy the icc file from the disc or where ever you have it and paste it into the colour folder
the icc file is now installed when you open your software ie photoshop the icc profile will now show in the printers icc menu.

RE bungs
the bungs are for when you are refilling the inks you place a bung where the air filter is then you remove the larger bung to refill the ink the purpose of the bung is to prevent airlocks during the refilling process. Replace the air filter once you have replaced the alrger bung. If there is ink in the resevouir i normally use the syringe to suck it out the put it back into the corrasponding ink well eg black into black though if you are getting a lot of ink in these resevouirs you may want to check for air leaks ( see martins fix glue gun).
Theres no point solving this by changing colours as you cant forever avoid certain colours but im pretty sure with the help on this forum it will be sorted this is likly to be just one of many problems we all encounter from time to time thats why so many on here know so much about fix's so dont panic too much just persavere your son will get there in the end.
Brett

[TonyM]

Hi all,
Thanks for that info Brett.
I followed your instructions and copied the folder into the colour folder. Just have to try it and see now?
Martin, I received your letter and was thrilled that you found the seal. My wife was amazed to see what had given me so much stress. I have installed it into the cartridge and there are no leaks.Thankk you.
New problem. There is loads of air in the system. How do I get it out?
I noticed in the tubes that there were lots of gaps in the ink, and I do mean lots. I tried a few head cleans and nozzle checks and they are nothing like they should be. In fact I can barely see lines. I have a few dots and eve then only on 3 out of the six.
The yellow seemed to have the most gaps in the pipe so I tried printing some yellow daffodils to see if it would force the air out. It didnt. The daffs came out pink and even at that made up of bars and lines. Really terrible. I took the cartridges out ad held the resevoire above them and sure enough the air bubbles dissapeared. But as soon as I lowered the resevoirs they returned? The cartridges are only half full. Should they not be full and constantly replenished from the resevoirs? It looks to me as if when I lift the resevoir and the bubbles dissapear the air has nowhere to go and just returns when I drop below the cartridges? Is there a bung or air release I need to open on the cartridge so that it can fill with ink? Should it look full?
The daff picture was ridiculously bad.
I have to go away now till Sunday afternoon and wont be anle to actually try anything after tonight but will read as I tale my laptop and dongle when I have to stay away.
Any thought ideas re getting the air.

Many thanks

Tony

PS Martin you are a Gentleman and your help is very appreciated.

[bms]

Hi Tony,
Glad they worked . You may need to reprime the system now you've got an air tight seal. Search in this forum for "prime" or "priming" and you should find other posts that I've made advising how to reprime an EasyFlow system. Do this before trying to print anymore as you need to get rid of the air in the cartridges/ system.

[TonyM]

Hi Martin
I have now got full cartridges ad no or very few bubbles i the lines.
I also have a red light saying there are no cartridges?
When they were full of air and half empty they were recognised,
Now they are full They show empty o the computer? I have pressed the reset chip button over and aver. I have removed them counless times but that red light is still on?
I even tried replace cartridges through the computer like I replace my normal ink but it wouldnt have that.
How can I make it recognise the cartridges are full and get rid of the light?
The re-set chip button doesnt seem to do aything.
I am away tomorrow till the weekend it would have been nice to know I could come back to it working.
Everyone on here has been great and I hope that perhaps other newbies are learning. Hey perhaps even a few Oldies?

Tony