Page 2 of 5
Re: horizontal lines help
Posted: 01 Mar 2012, 10:23
by mrs maggot
JSR thats a really logical point - you are clever
Re: horizontal lines help
Posted: 02 Mar 2012, 20:08
by gorgall2
I've now tried it on another pc and the gap between the lines is different and different again if I change I change from quality to speed. Orders are piling up and I'm pulling my hair out.
Re: horizontal lines help
Posted: 02 Mar 2012, 20:29
by Justin
How old is the printer? Is it under warranty? The lines are different to the problem I have on mine so difficult for me to comment. Have you spoken to Ricoh?
Re: horizontal lines help
Posted: 02 Mar 2012, 20:49
by John G
Stab in the dark - have you tried a new USB lead?
Re: horizontal lines help
Posted: 02 Mar 2012, 21:08
by Justin
Does the 5050 have a built in test print? Just asking because I use this on my 3350, if it prints ok then you may find the problem elsewhere, if the problem persists then maybe its the printer itself?
Re: horizontal lines help
Posted: 02 Mar 2012, 22:01
by gorgall2
Where would I find test print if it has one?
Tried different usb lead no difference.
Re: horizontal lines help
Posted: 02 Mar 2012, 22:03
by Justin
Not sure if the 5050 has one, it would be accessible through the menu on the printer itself.
What does the nozzle check show?
Re: horizontal lines help
Posted: 02 Mar 2012, 22:07
by chongsta
JSR;41469 wrote:What's the size of the Ricoh printhead? If it's 1cm, then that could be a broken printhead that has one of the black nozzles constantly firing.
It's just a thought. I don't own a Ricoh but I'm fairly sure I've seen something similar before when the line was across the page and the same distance as the size of the printhead.
ive read about this with the epson printers, it seems that it was a fatal problem! (these lines do occur with other printers). with epson it was the cyan head that was giving a continuous line though.
Dave.
Re: horizontal lines help
Posted: 02 Mar 2012, 22:25
by gorgall2
Found test print, it's printinting a line under each line of text, approx 5mm apart
[ATTACH=CONFIG]871[/ATTACH]
The lines are continuous although they appear dotted in this picture
Re: horizontal lines help
Posted: 02 Mar 2012, 22:26
by gorgall2
It's about 18 months old