DSF

We tend to only do recorded post as a minimum. You've got to cover yourself for the small minority of people who'll say it hasn't arrived.

That said, if a regular customer specifically asks us to post "not" recorded then we would do so (we'd refund the 77p) - but only until such time as an order doesn't arrive, then it'd be back to recorded as a bare minimum.

Sometimes you can save more money just by using the right packing boxes. Poly boxes, for example, weigh a lot less than the smashproof cardboard boxes. If you're sending more than one mug, or you're sending a lighter mug (like china), then it'll serve you better to use polystyrene boxes.

Personally, I don't see the point in recorded delivery on a mug for 2 reasons.

1 You can claim upto £42ish with a proof of postage from the post office
2 Ceramics aren't covered against breakages with recorded delivery.

I post all mine first class and haven't had any go missing, or break for that matter, and £2.48 or £2.50, which I charge for P&P (mug box etc all in mug price) makes it look better if selling on ebay for example.

Kaz;28017 wrote:Personally, I don't see the point in recorded delivery on a mug for 2 reasons.

1 You can claim upto £42ish with a proof of postage from the post office
2 Ceramics aren't covered against breakages with recorded delivery.

I post all mine first class and haven't had any go missing, or break for that matter, and £2.48 or £2.50, which I charge for P&P (mug box etc all in mug price) makes it look better if selling on ebay for example.

Agree with that plus recorded very rarely tracks anyway, its very hit and miss. If the customer claims non receipt personally I just resend and put a claim into the post office for lost first one.

I have been posting 1st class unrecorded also for about two years now and have only had one broken in transit - and that was one out of a package of three mugs somehow the other two were fine. So I have saved a fair amount over the last two years. I just use cardboard postage boxes with some bubble wrap. Seems to work.