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Re: Neal Brothers

Posted: 08 Dec 2020, 09:31
by ICF
We are due a pallet from them today (ordered 27th Nov) so they have stock in now. There is probably a backlog of orders to process. It took us a few attempts to get in touch with them.

Re: Neal Brothers

Posted: 08 Dec 2020, 09:46
by NickH
ICF;146175 wrote:We are due a pallet from them today (ordered 27th Nov) so they have stock in now. There is probably a backlog of orders to process. It took us a few attempts to get in touch with them.
How did you manage to get in touch? I am pretty sure their phone is disconnected / off the hook rather than actually busy.

Mine was due yesterday but nothing turned up, did you get any sort of tracking confirmation?

Re: Neal Brothers

Posted: 08 Dec 2020, 10:28
by NickH
Update, had an email to say it's out for delivery today after hassling. (Which I feel bad doing).

Re: Neal Brothers

Posted: 08 Dec 2020, 11:35
by JMugs
NickH;146179 wrote:Update, had an email to say it's out for delivery today after hassling. (Which I feel bad doing).
Good news.

Janners

Re: Neal Brothers

Posted: 08 Dec 2020, 20:30
by GoonerGary
NickH;146179 wrote:Update, had an email to say it's out for delivery today after hassling. (Which I feel bad doing).
When was your order placed?

Re: Neal Brothers

Posted: 09 Dec 2020, 09:18
by NickH
GoonerGary;146211 wrote:When was your order placed?
I placed it via their site on the 1st I think it was (start of last week)

It arrived yesterday, delivery guy was a nice helpful bloke.

Happy with the products but was just a bit worried when I didnt hear anything when I desperately needed them.

Re: Neal Brothers

Posted: 09 Dec 2020, 11:43
by GoonerGary
NickH;146179 wrote:Update, had an email to say it's out for delivery today after hassling. (Which I feel bad doing).
Lucky you. I ordered before everyone else and got nothing!

Re: Neal Brothers

Posted: 09 Dec 2020, 14:53
by NickH
Have you managed to get in touch with them?

Re: Neal Brothers

Posted: 09 Dec 2020, 16:54
by GoonerGary
Yeah, they replied quickly to my email today. But was given a date of January.