Re: Mugs marking after a few months
Posted: 17 Nov 2017, 12:52
No apology needed, you're not to knowJohnellisimages;127615 wrote:No problem apologies
My advice would to be to shop elsewhere. My advice would to be to shop elsewhere.Page 2 of 2
My advice would to be to shop elsewhere.Re: Mugs marking after a few months
Posted: 17 Nov 2017, 12:59
I would set them a deadline to give you a satisfactory resolution for your faulty goods.
I don't have time today, sorry, to go into more detail, but you should be covered as a 'consumer' as most business to business transactions still apply.
The goods must be fit for purpose and they should be paying for the return of the goods. How much damage has this done would be my main concern.
https://www.businesscompanion.info/en/q ... esentation
Business to business:
http://www.devonsomersettradingstandard ... contracts/
I don't have time today, sorry, to go into more detail, but you should be covered as a 'consumer' as most business to business transactions still apply.
The goods must be fit for purpose and they should be paying for the return of the goods. How much damage has this done would be my main concern.
https://www.businesscompanion.info/en/q ... esentation
Business to business:
http://www.devonsomersettradingstandard ... contracts/