DSF

TerryQ;127679 wrote:Oh no... thats really frustrating.

I'm sure you will get great result - with perseverance, research and the help of the great folk on the forum

Yeah it is quite frustrating, but it's just one of those things that happens. It should be arriving tommorow though

DyeSubSupplies;127686 wrote:Good luck with your new venture hope it all works out for you and thank you very much for choosing us to supply you.
If you need any help with the initial set up or along the way please feel free to give adam a call in our technical support department and he will talk you through anything you need.
Also this forum as you will of probably discovered is an excellent place to ask for help or advice.

Thank you for the response

I've been a member of this forum for about 11 months now, and only surfaced to my mind about a month ago - it's definately a good resource for learning and seeing different ways to do things.

I'll definately keep that in mind, is there any preferred method to contact him - or just phone your office/contact us form (If I need).

Thanks

Not a problem you can either email him on adam@dyesublimationsupplies.co.uk or ring him numbers on the site and pick the technical support option or just ask for Adam.

DyeSubSupplies;127731 wrote:Not a problem you can either email him on adam@dyesublimationsupplies.co.uk or ring him numbers on the site and pick the technical support option or just ask for Adam.

Okay perfect, thank you. I'm sure everything should be Okay, I've discovered your YouTube channel which seems to have answered most of the questions I had

Righty. Got the printer and everything from DSS - didn't appear to get anything with their branding in the packet - just done 2 A4 test prints, and the colours on the paper appear really dull and hard to distinguish between the two. I have installed Sublisplash ICC profile and set photoshop to use this (And still the same result. All photos with grey/black appear to almost be one solid colour on the paper. I'm guessing this isn't normal?

It dose look dull on the paper you need to press it on to whatever you're using to see true colours

Reg;127760 wrote:It dose look dull on the paper you need to press it on to whatever you're using to see true colours

I decided to press it literally just after I posted that comment. It was almost because the image I used has a gradient style effect, and it looked completely black on the paper. I’ve pressed it ans it looks a lot better. (Apart from the fact I scaled up an image by about 3 tines to get it on a mug - whoops)

I always work at 300dpi for my sublimation images. Scaling small images up to fit a mug wrap is generally a no-no. Try to use large images if copying from elsewhere and scale down rather than up. Be very careful with copied images as they often have stray coloured pixels in the white areas which are almost impossible to see on either your monitor or print, yet completely ruin a mug once pressed.

webtrekker;127764 wrote:I always work at 300dpi for my sublimation images. Scaling small images up to fit a mug wrap is generally a no-no. Try to use large images if copying from elsewhere and scale down rather than up. Be very careful with copied images as they often have stray coloured pixels in the white areas which are almost impossible to see on either your monitor or print, yet completely ruin a mug once pressed.

I'm pretty sure that was one of my problems. I pressed It, and the grey shaded areas almost appeared to come out with a dark blue tiny on the design. Only defects with the actual press was a little bit of bleed and smudging where I peeled the transfer off.

I had the same problem when I started doing mugs at the end of last year. I also think it was webtrekker who gave me the same advice on resizing images (thanks again).

Don't be surprised if you go through 6-10 mugs just trying to get all your settings correct. It was frustrating at first but stuck at it and you will get great results. The only thing I would recommend is buying decent mugs, the batch I had on eBay printed up really nice but after several washes the image started to fade. I will invest in some decent mugs next time round.