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Re: Galaxy Neptune or Stahls Clam Basic?

Posted: 09 Oct 2017, 21:35
by pw66
Out of guarantee, so not worth the cost of sending it to Germany. After MDP's response to the thermostat problem In just wrote them and it of as a bad job.
I still use it for printing hi vis so as not to 'contaminate' the other press with yellow dye. I just have to push the platen into place as I close it - I used to be a chef many years ago so I have very little feeling left in my finger tips:biggrin:. Bit dangerous though.

You will be ok with the Maxx. It is a completely different kettle of fish to the Clam basic. It has a very good reputation, and the guarantee is much better.

If I had realised that the clam was made in China ( Stahls keep that quite:wink:) I wouldn't have bothered with it - would probably got a Maxx. I would have been better of buying three cheap Chinese presses, for the same money as the Clam Basic. The chances are that at least one of them would still be working.

Re: Galaxy Neptune or Stahls Clam Basic?

Posted: 10 Oct 2017, 17:59
by ZYMAN
pw66;126406 wrote:Out of guarantee, so not worth the cost of sending it to Germany. After MDP's response to the thermostat problem In just wrote them and it of as a bad job.
I still use it for printing hi vis so as not to 'contaminate' the other press with yellow dye. I just have to push the platen into place as I close it - I used to be a chef many years ago so I have very little feeling left in my finger tips[emoji3]. Bit dangerous though.

You will be ok with the Maxx. It is a completely different kettle of fish to the Clam basic. It has a very good reputation, and the guarantee is much better.

If I had realised that the clam was made in China ( Stahls keep that quite:wink:) I wouldn't have bothered with it - would probably got a Maxx. I would have been better of buying three cheap Chinese presses, for the same money as the Clam Basic. The chances are that at least one of them would still be working.
Sorry to hear that mate, the maxx came today and it's massive - I only got the 28x38cm one but the unit depth is around 70cm..... won't be using it til the weekend once I get all sorted.

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Re: Galaxy Neptune or Stahls Clam Basic?

Posted: 30 Nov 2019, 17:04
by Daninho
Since Secabo uses just relabled Microtec machines and sells them to of course higher prices in germany or Heat press nation in the US i would think that both the Galaxy Neptun and the Stahls basic could probably made from one and the same company in china because they look very similar, that would be Shenzhen Lopo Technology Co. but who knows.

Re: Galaxy Neptune or Stahls Clam Basic?

Posted: 30 Jan 2020, 12:41
by Daninho
pw66;126406 wrote:Out of guarantee, so not worth the cost of sending it to Germany. After MDP's response to the thermostat problem In just wrote them and it of as a bad job.
I still use it for printing hi vis so as not to 'contaminate' the other press with yellow dye. I just have to push the platen into place as I close it - I used to be a chef many years ago so I have very little feeling left in my finger tips:biggrin:. Bit dangerous though.

You will be ok with the Maxx. It is a completely different kettle of fish to the Clam basic. It has a very good reputation, and the guarantee is much better.

If I had realised that the clam was made in China ( Stahls keep that quite:wink:) I wouldn't have bothered with it - would probably got a Maxx. I would have been better of buying three cheap Chinese presses, for the same money as the Clam Basic. The chances are that at least one of them would still be working.
What do you mean with push the plate into place when you close it? The upper plate can be moved slightly, it wiggles but thats normal with this press concept.

Re: Galaxy Neptune or Stahls Clam Basic?

Posted: 30 Jan 2020, 12:52
by pw66
Daninho;141660 wrote:What do you mean with push the plate into place when you close it? The upper plate can be moved slightly, it wiggles but thats normal with this press concept.
Have you looked at the picture?

Re: Galaxy Neptune or Stahls Clam Basic?

Posted: 30 Jan 2020, 13:27
by Daninho
pw66;141661 wrote:Have you looked at the picture?
Yes, is that removable or can it be re assembled or was that like permanently glued to the upper part and it fall off? I am not familar with the internals of the press, i have the same pess but never looked inside of it or how the upper part is held in place.

Re: Galaxy Neptune or Stahls Clam Basic?

Posted: 30 Jan 2020, 13:39
by pw66
Daninho;141667 wrote:Yes, is that removable or can it be re assembled or was that like permanently glued to the upper part and it fall off? I am not familar with the internals of the press, i have the same pess but never looked inside of it or how the upper part is held in place.
It is the bottom of the pressure adjustment mechanism. It is supposed to be permanently attached. I had to push the platen back into place when closing the press. Sometimes it jammed when closing, meaning a wasted sublimation print.

Re: Galaxy Neptune or Stahls Clam Basic?

Posted: 03 Mar 2020, 13:11
by Daninho
pw66;141669 wrote:It is the bottom of the pressure adjustment mechanism. It is supposed to be permanently attached. I had to push the platen back into place when closing the press. Sometimes it jammed when closing, meaning a wasted sublimation print.
Hi, I asked them why that happens and they said it is because the clam basic is not made for high pressure like sublimation. Its a bummer since i started with sublimation now and that means high pressure from time to time. So i have to use medium pressure in the future to prevent that. The clam basic is also only made for fabrics, not metal plates etc... I pressed some metal sheets in it but it was 0.5mm aluminium, thinner than most fabrics.

They said in this case you have to replace the heating plate, if that ever happens to me i will of course not do that. It will costs me more than i paid for the whole machine.

Re: Galaxy Neptune or Stahls Clam Basic?

Posted: 03 Mar 2020, 13:21
by pw66
Daninho;142222 wrote:Hi, I asked them why that happens and they said it is because the clam basic is not made for high pressure like sublimation. Its a bummer since i started with sublimation now and that means high pressure from time to time. So i have to use medium pressure in the future to prevent that. The clam basic is also only made for fabrics, not metal plates etc... I pressed some metal sheets in it but it was 0.5mm aluminium, thinner than most fabrics.

They said in this case you have to replace the heating plate, if that ever happens to me i will of course not do that. It will costs me more than i paid for the whole machine.

Asked WHO? Sublimation doesn't use high pressure - sounds like someone is making excuses.

If you need to replace something so major on a £500 press after 14 months then the product isn't fit for purpose.

Re: Galaxy Neptune or Stahls Clam Basic?

Posted: 03 Mar 2020, 13:26
by Daninho
pw66;142223 wrote:Asked WHO? Sublimation doesn't use high pressure - sounds like someone is making excuses.

If you need to replace something so major on a £500 press after 14 months then the product isn't fit for purpose.
Stahls Europe in germany. Some parts need high pressure, i will avoid those high pressure parts in the future.