paypal buyer protection is 180 days instead of 45 days from june.

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viccar
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Re: paypal buyer protection is 180 days instead of 45 days from june.

Post by viccar »

For any of you who sell using paypal, the new user agreement update states this. from 17th june 2014

PayPal Buyer Protection

With effect from a date to be confirmed by PayPal in due course (falling on or after the Effective Date), section 13 will be amended to make several improvements to the PayPal Buyer Protection policy. The amendments will:
  1. improve the conditions of reimbursement under PayPal Buyer Protection for PayPal users registered as UK residents by:
    1. increasing the time allowed for buyers to raise a Dispute from 45 days to 180 days from the date on which payment was made; and
    2. extending the range of eligible purchases to cover :
      1. intangible items (including, without limitation, rights of access to digital content and other licences) ;
      2. services; and
      3. travel tickets (including, without limitation, airline flight tickets); and
    3. for all users contracting with PayPal under the User Agreement, clarify:
      1. the conditions for reimbursement under PayPal Buyer Protection if you are a buyer (including, without limitation, your requirements to cooperate with PayPal if a problem with a purchase is reported to PayPal);
      2. the extent of your potential liability under PayPal Buyer Protection if you are a Payment Recipient (i.e. a seller)
      3. the nature and scope of PayPal’s discretionary role in providing PayPal Buyer Protection;
      4. the choices you have to resolve a problem with a purchase without involving PayPal; and
      5. by way of notice, that in certain cases the proceeds of a buyer’s payment to a UK based Payment Recipient for event tickets may be held on trust for (i.e. for the benefit of) the buyer, to ensure that they can get their money back through PayPal, subject to further conditions, if the event does not take place on the scheduled date.
The new section 13 reads as follows:
Markola
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Re: paypal buyer protection is 180 days instead of 45 days from june.

Post by Markola »

"from 45 days to 180 days" Thats one hell of a jump. Got me worried at first but I wont take orders off anyone who has regular retractions or refunds. I reckon it should be easy enough to spot the messers.
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Angloman
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Re: paypal buyer protection is 180 days instead of 45 days from june.

Post by Angloman »

its going like ebay 10% on postage,what the f...k
We pay the postage and get charged
my rules are
Only display collection only
Cash on delivery
or using paypal pay as a gift
Add postage to the listing description to say you will post but dont get 10% slapped on your sellers fees

When it come to pay pall ask them to pay as a gift payment,most people think its ok but then they have no 180 day comeback on you.
Or like yesderday I sold on ebay SAT and Sunday, delivered by hand,goods brill so as they paid by paypal I asked to be gifted.Also you loose no monies from your paypal received money
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bigj2552
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Re: paypal buyer protection is 180 days instead of 45 days from june.

Post by bigj2552 »

viccar;86741 wrote:For any of you who sell using paypal, the new user agreement update states this. from 17th june 2014

PayPal Buyer Protection

With effect from a date to be confirmed by PayPal in due course (falling on or after the Effective Date), section 13 will be amended to make several improvements to the PayPal Buyer Protection policy. The amendments will:
  1. improve the conditions of reimbursement under PayPal Buyer Protection for PayPal users registered as UK residents by:
    1. increasing the time allowed for buyers to raise a Dispute from 45 days to 180 days from the date on which payment was made; and
    2. extending the range of eligible purchases to cover :
      1. intangible items (including, without limitation, rights of access to digital content and other licences) ;
      2. services; and
      3. travel tickets (including, without limitation, airline flight tickets); and
    3. for all users contracting with PayPal under the User Agreement, clarify:
      1. the conditions for reimbursement under PayPal Buyer Protection if you are a buyer (including, without limitation, your requirements to cooperate with PayPal if a problem with a purchase is reported to PayPal);
      2. the extent of your potential liability under PayPal Buyer Protection if you are a Payment Recipient (i.e. a seller)
      3. the nature and scope of PayPal’s discretionary role in providing PayPal Buyer Protection;
      4. the choices you have to resolve a problem with a purchase without involving PayPal; and
      5. by way of notice, that in certain cases the proceeds of a buyer’s payment to a UK based Payment Recipient for event tickets may be held on trust for (i.e. for the benefit of) the buyer, to ensure that they can get their money back through PayPal, subject to further conditions, if the event does not take place on the scheduled date.
The new section 13 reads as follows:
couple that with ebays new rules coming in on aug....and managed returns to be compulsory for business sellers :rolleyes: - ebay aint looking to nice a place to sell ...why we opening web site end this week...bit hurried, but sod it...need to get it googlised for 4/5 month....i cant see us being on ebay after aug/sept tbh with these bloody stupid new rules coming in...not that we want to go...tot up of defects will get us booted anyway thropugh no fault of our own :frown:..and a lot of other really good sellers as well....sodding stupid idea if every there was one...
GoonerGary
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Re: paypal buyer protection is 180 days instead of 45 days from june.

Post by GoonerGary »

Keep all your tracking info for 6 months...like I need more filing boxes of paper.
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mrs maggot
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Re: paypal buyer protection is 180 days instead of 45 days from june.

Post by mrs maggot »

we will be closing our ebay shop, i only sell small pin badges on there, but its just too much hassle
[CENTER][h=5]A dictionary is the only place where success comes before work[/h]Laura www.fatmaggot.com
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Andrew
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Re: paypal buyer protection is 180 days instead of 45 days from june.

Post by Andrew »

Only started messing about on ebay this last year as a sideline and I love it with all these new rules coming in. There will still be the same number of buyers but far less sellers to compete with. Just play by the rules and sales will shoot up the way it's looking. Might take a bit of effort to get things right but business is not supposed to be easy. At the end of the day ebay make their main cut on sales and will not overly jeopardise this by screwing the seller too much. They are trying to make more sales by doing these things not less. I understand it is hard for small sellers but I reckon the one's who make the effort will be better off.
viccar
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Re: paypal buyer protection is 180 days instead of 45 days from june.

Post by viccar »

This also applies if you take paypal as a payment on your websites, its not a ebay thing, its a paypal thing.
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mrs maggot
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Re: paypal buyer protection is 180 days instead of 45 days from june.

Post by mrs maggot »

hmmm, might have to look at changing the way we take payments on our site too
[CENTER][h=5]A dictionary is the only place where success comes before work[/h]Laura www.fatmaggot.com
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bigj2552
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Re: paypal buyer protection is 180 days instead of 45 days from june.

Post by bigj2552 »

Andrew;86808 wrote:Only started messing about on ebay this last year as a sideline and I love it with all these new rules coming in. There will still be the same number of buyers but far less sellers to compete with. Just play by the rules and sales will shoot up the way it's looking. Might take a bit of effort to get things right but business is not supposed to be easy. At the end of the day ebay make their main cut on sales and will not overly jeopardise this by screwing the seller too much. They are trying to make more sales by doing these things not less. I understand it is hard for small sellers but I reckon the one's who make the effort will be better off.
....................................

you really think so ??....sorry my friend, but i really think you need to look at this in more depth...

its dont matter if you are squeaky clean with persil coming out yer backside, there are gonna be defects opening up for the least wee thing on there...:rolleyes:
and there aint JACK you can do about it.....couple that as i said earlier with FULL ON MANAGED RETURNS FOR ALL BUSINESS SELLERS regardless , i dont think playing by the rules is gonna save anyone's butt on there tbh....
there are other "new" rules they are "thinking about" as well.....go sift through the USA forums....usually what happens there first, we get it next....

and the amount of not so nice people ( to be very polite ) is growing on there....some really obnoxious and down right rude people popping up...and the will ony get WORSE when all these new rules are implemented in aug/sept

also couple that with the amount of pretentious, know all ****** on there forums....meh....:rolleyes:
we got more new stock coming in in next week or two...and i aint putting any of it on ebay....Amazon and heavily punt our own new site with adwords and flyers inside our jiffys we sell on ebay & amazon just now......just takes time
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