Heat Tape - Green or Brown ?

[squashynose]

Hi Emily

hmmm, that's weird about our tape - I say weird firstly because we have never received a complaint about it before and secondly because I just happened to do some tags this evening and was experimenting doing the sides of the double sided tags separately, taping directly over the already pressed side and it worked fine. I also use it for all my other pressing (which it admittedly is not that often and mostly metal unsurprisingly, but when I run my sublimation training courses I also use it on all the other substrates) and I haven't had that issue. I will gladly look into it for you and also refund you for the offending roll you have , so you can buy some more brown!
The only issue i have with our clear tape is that it is quite thin, so often rolls up on itself if you take too long a piece off at once, but as I have had problems with the green and red leaving marks on fabrics in the past, so specifically asked an adhesive company to make a clear version for me and that was the best thickness they could do - and it has been quite popular and I sell lots of rolls to fabric printers who only buy that product from me, so I had assumed all was good!
As I said happy to investigate and refund, so I will drop you an email.
Nicci

I was going to send a message with my last order, but then thought it wasn't worth faffing over lol, it doesn't cost that much and I've used plenty of it, just only on white bits! lol
The tape I received is quite thick, a lot thicker than the brown stuff, and loses its tackiness on the exposed tape when it's on a dispenser, but it definitely came from you, I've just gone back through emails to make sure I'd not ordered it from someone else! :p old stock or something maybe?

[wadar]

i use brown, the green kept leaving slight marks on mugs, more on dishwasher safe mugs than the standard for some reason.