Hi I have the same prob with Mug's. never thought it was my printer but my mug press/paper.?
have you had to same?.
This is a difficult one to confirm where the problem lies, but the printer must be printing yellow for you to get the yellow bloom around the image. Our 1400 exhibited the same issue some time ago and this was corrected by doing lots of things, but I'm not sure which one eventually cured the problem but I believe it to be the last thing we tried.
Tried head cleaning, numerous head alignments, re-priming the cartridges, putting in genuine carts and putting back re-primed system and in the end replaced the cart & tube assembly. Also tried different time/ temp combinations. Finally the problem has been eliminated and this has been put down to a new cart & tube assembly.
