<r>Subliblanks and Isub-supplies seem to source them from the same factory in China, thus the same problem arising for both of you. It's such a shame as these are products in demand and you don't want to disappoint your customers with poor quality sublimation products. There was another UK supplier ...

<t>Their AA mugs have no ORCA stamp at the bottom. So it's a white label Orca mug. Also it's not possible to do a full print as the bottom has something like a rim. Maybe you have tried other mugs before that are budget. Top to bottom print isn't possible. Will see if I can take some pictures to ...

Sounds like a defect from what you describe, and it's not pleasant. You need and deserve consistency. They have been active for 30 years and if they're reputable they should get it sorted for you. Report the issue to them. I assume that you are based in the US, am I right?

Fingers crossed

The refillable ones have issues as the one you mentioned. The one you had have given up on your perhaps. Well, those refillable ones are better.

Hello,

Nice to hear that you have entered the wonderful world of sublimation. Sublimation works best on white polyester. Colored polyester will affect the results. Wouldn't recommend it.

<t>[MENTION=7061]webtrekker[/MENTION]<br/>
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It's nice to see that your efforts are bringing such superb results. <br/>
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I would go for a product designer if I was in your situation. And yes, your product designer would be 100x times better than fancy product designer which just overlays ...

Welcome

Hello and welcome to the forums Pablo

[MENTION=1]Justin[/MENTION] is making a good point.

The garment should be 100% polyester for best results with vivid prints. The more cotton mixture, the more dull it will look.

I appreciate all your efforts. You are doing a great job and I'm, and many more, are following the thread with great interest. Just one thing. The recent link doesn't work properly for me. I can't see any product. I'm using the latest Firefox version.