Search found 13 matches

by Emily Xpres
01 Apr 2025, 09:03
Forum: Transfers & Transfer Papers
Topic: Bulk Sub paper
Replies: 13
Views: 20779

Re: Bulk Sub paper

Hi

Unfortunately we would not be bringing in A3+ due to the low demand for this size paper in the market overall.

Emily
by Emily Xpres
22 Jan 2025, 15:41
Forum: General Dye-Sub Chit Chat
Topic: Unisub Coasters / Placemats - Change to MDF
Replies: 53
Views: 18253

Re: Unisub Coasters / Placemats - Change to MDF

<r>Hi<br/>
<FONT font="-apple-system"><s>[FONT=-apple-system]</s>I have checked and been advised that the price wont be changing. MDF & hardboard are a similar cost and in some cases MDF can be more expensive. <FONT font="-apple-system"><s>[FONT=-apple-system]</s>Although the board may not feel as ...
by Emily Xpres
17 Jan 2025, 10:33
Forum: General Dye-Sub Chit Chat
Topic: Unisub Coasters / Placemats - Change to MDF
Replies: 53
Views: 18253

Re: Unisub Coasters / Placemats - Change to MDF

<t>Hi All.<br/>
<br/>
Yes the coasters are changing, however the only ones we have in at the moment on the circular 'hardboard' coasters (XP4010). <br/>
<br/>
We did test the coasters in house and the print quality remains the same. We also did moisture testing by pouring water on the MDF. It didn't ...
by Emily Xpres
11 Nov 2024, 14:11
Forum: Printing Problems/Issues
Topic: Xpres 5013 mugs cracking
Replies: 10
Views: 10601

Re: Xpres 5013 mugs cracking

<t>Hi 5H17<br/>
<br/>
Thats ok, i understand how frustrating these things can be. <br/>
<br/>
You do find that if there is a batch issues you start to get multiple reports of the same problems from different customers. This doesn't mean the problem you have reported isn't a problem that needs ...
by Emily Xpres
19 Sep 2024, 16:53
Forum: Printing Problems/Issues
Topic: Fading at the corners of the image
Replies: 2
Views: 3865

Re: Fading at the corners of the image

<r>Hi David<br/>
<br/>
It looks like moisture trying to escape. You can try using something like Chromaluxe Endura fabric which is primarily for Chromaluxe panels, but the fabric helps absorb the moisture rather than trapping it in like a silicone sheet or teflon pillow will do. <br/>
<br/>
Also as ...
by Emily Xpres
04 Sep 2024, 17:02
Forum: Printing Problems/Issues
Topic: Xpres 5013 mugs cracking
Replies: 10
Views: 10601

Re: Xpres 5013 mugs cracking

<t>Hello 5H17<br/>
<br/>
Have you raised it with our customer services team? <br/>
<br/>
This issue hasn't been raised before by any other customers as of yet so it could be that the box has been dropped in transit and although there are no smashed mugs, sometimes the structure of the mug can be ...
by Emily Xpres
23 Aug 2024, 12:11
Forum: Transfers & Transfer Papers
Topic: Bulk Sub paper
Replies: 13
Views: 20779

Re: Bulk Sub paper

I have just spoken with the product and marketing team and the discount will be added on the Eco Pro sublimation paper. This is just being set up and will be working shortly.
by Emily Xpres
22 Aug 2024, 15:33
Forum: Transfers & Transfer Papers
Topic: Bulk Sub paper
Replies: 13
Views: 20779

Re: Bulk Sub paper

Hi GoonerGary

Unfortunately I cannot tell you the name of the supplier, however it is manufactured in Europe.
by Emily Xpres
19 Aug 2024, 16:57
Forum: Transfers & Transfer Papers
Topic: Bulk Sub paper
Replies: 13
Views: 20779

Re: Bulk Sub paper

<r>Hey!<br/>
<br/>
We have just released Eco Pro Sublimation Paper in A4, A3 and mug sheets. The price is very competitive and cheaper than True Pix, and in my opinion the output is pretty much identical. If you would like samples to try please contact us and we sort this for you.<br/>
<br/>
<URL ...
by Emily Xpres
25 Jul 2024, 13:56
Forum: Printing Problems/Issues
Topic: Mug printing problems
Replies: 10
Views: 13865

Re: Mug printing problems

Yup, a lot of our customers who are printing top to bottom mug prints use wraps and a mug oven rather than a mug press.