<t>Totally get that the first set would deplete quicker than subsequent sets- but after 20-30 mug printings is crazy!! On a positive note, the wonderful folk at Sawgrass are replacing them free of charge since I was able to prove how few prints I'd done - and that the cartridges weren't yet at their ...

<r>Dear Genie,<br/>
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So, I got myself a RICOH SG311ODN Mac laptop and printed about 20 mugs. No one was interested. I put away the printer almost a year ago as other work came up. Now, I have designed a new mug range customers are ACTUALLY interested in. So I turn on my Ricoh after almost a ...

<t>Another (possibly silly!) question from a newbie!<br/>
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My understanding is that while a mug press is heating up to the pressing temperature, it is best to have a mug in it - to protect the machine.<br/>
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Another thing people have said is that when you put your mug in it is cold and ...

John G;127711 wrote:could a simple "turn it off and then on again" do the trick.

I tried that old chestnut - didn't work!!!

<r><QUOTE author="webtrekker;127702"><s>[QUOTE=webtrekker;127702]</s>I thought Sedgewick said it was connected by cable and not wi-fi? Why should an IP address matter? I connect my Ricoh through a usb cable and never had to set any Ip's.<e>[/QUOTE]</e></QUOTE>

Yes, it's connected by cable. <br ...

<r><QUOTE author="raydavies;127691"><s>[QUOTE=raydavies;127691]</s>Are you printing through PhotoShop , or PS Elements?<e>[/QUOTE]</e></QUOTE>

I am printing through Photoshop. As I say, it worked fine, left the machine for 15 mins, and now it can't print.<br/>
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I woke the machine up with the ...

<r><QUOTE author="johna1954;127695"><s>[QUOTE=johna1954;127695]</s>Hi Sedgewick, Mine does the same if left for a while, just as you describe will not print. I have just assumed that it goes into a 'Sleep' mode and I just press the power button for a brief second and all starts working ok. Always ...

<t>I'm sure you're right, Mrs Maggot - but as I say, I don't know how to get the IP address. I go through the menu but don't know what to select or how to select an item.<br/>
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My Ricoh came brand new but without instructions.<br/>
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Also, if I find it's the IP address issue - what do I do ...

<t>Thanks Webtrekker, it's really a mystery.<br/>
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Yes, I always press the blue power button and it does say ready and show the ink levels.<br/>
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It's so weird. It was working perfectly - I leave the printer for 15 mins, and on my return it suddenly isn't printing anymore.<br/>
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It's ...

<t>I just hate being locked into eternal payment year after year - and of course payments will go up over the years! I'd rather buy something outright.<br/>
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It's a great model for Adobe, a nice profit turner - but as customers a lot of us aren't keen on a subscription model. I'll likely plump ...