<t>We've had this recently as well. We don't normally farm out mug printing, but we had a massive job earlier this year so I outsourced part of it. They used Orca mugs and we had one returned within weeks with the coating peeling off in big chunks. There were hundreds of them too, so I'm half ...

<r><QUOTE author="Emily Xpres;154281"><s>[QUOTE=Emily Xpres;154281]</s>Hello 5H17<br/>
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Have you raised it with our customer services team? <br/>
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This issue hasn't been raised before by any other customers as of yet so it could be that the box has been dropped in transit and although ...

<t>Has anyone else had issues with XP5013 mugs cracking recently? We've had maybe a dozen mugs now where we've heard that tell-tale high pitched 'PLINK' from the mug press as the mug cracks. The first one or two I just put it down to probable damage in transit and the heat press finally finishing it ...

<r><QUOTE author="colebag;147105"><s>[QUOTE=colebag;147105]</s>I run a Mac on Catalina no problems with printing sublimation I would say it was easy then my windows for setting up a icc profile and I run 2 epson printers no problem at all any setting info you need just let me no and can help you out ...

<r><QUOTE author="Paul;145964"><s>[QUOTE=Paul;145964]</s>If you have a mac, photoshop and icc, dont worry. crack on. it will work lovely.<br/>
PM me and i will send you colour settings for photoshop<e>[/QUOTE]</e></QUOTE>
Apologies for digging up an old thread, but I have a similar issue. Which Mac ...

Another vote for ETC here. They're pretty good. Barnyarns are worth a look too.

<r>We've done a bit of a silly thing and left one of our presses closed for a long period, and now it just feels slack. I suspect all the tension has gone out of the springs because they've been left stretched (Duh....). Any suggestions as to where I might get two replacement springs for a Galaxy GS ...

<r><QUOTE author="Allthingsscilly;132679"><s>[QUOTE=Allthingsscilly;132679]</s>I am trying start-up a dye sub business in the Isles of Scilly, but I have already run into problems. Because of my design background I chose to stick with MAC OS. I have the latest MAC OS and the latest SG400<br/>
driver ...

DC Nutt do them, but I'm not sure if they only service ones they have supplied?

<r><QUOTE author="Justin;132090"><s>[QUOTE=Justin;132090]</s>How's everyone getting on with this? Some very useful info from Mrs. Maggot there, thank you Laura.<br/>
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A lot of folk seem to be struggling with how far they they need to go with this as a small company, one man band etc.<e>[/QUOTE ...