Just replace like for like cartridges so replace with the same Cyan cartridge from Sawgrass. No updated profile is required as the ink is already correctly matched.

Sometime it helps to print off the design using a printer and then lay the design onto the garment to get an idea if you need to make any changes in the size on typefaces or logos on individual garments.

@pw66,

I believe that the heatpress in question is in the region of £150. The goods were paid by PayPal as the op has already stated, whether or not PayPal were paid by credit card is down to them.

<r>The price is irrelevant for a product that is not able to keep reasonably accurate timing. If you buy a £20 watch it should still be able to keep time as well as a watch that costs several thousand pounds. A company must take respondsibility for the products that they sell to meet reasonable ...

<r>USB is generally fine up to about 3 metres. Above that the signal integrity and strength start to have issues. You can overcome this using active USB extension cables of 3, 5 or 10 meters in length with your existing short printer cable for the printer connection.<br/>
<URL url="https://www ...

It needs to have a sublimation coating before you can sublimate an image to it.

<r>@Reg, Check out post #5 as it is where the OP added further information. <br/>

<QUOTE><s>[QUOTE]</s><COLOR color="#333333"><s>[COLOR=#333333]</s>Thank you for your help Webtrekker, the mugs i am using are the European style mugs from BMS...</COLOR><e>[/QUOTE]</e></QUOTE><i>[/COLOR]</i><br/>
<br ...

<t>I suspect that the SG3110DN has been discontinued by Ricoh - it is still shown on their website but it would explain why has been difficult to get even from a number of non sublimation suppliers for a few months now.<br/>
Those sublimation suppliers that have had stocks switched to packaging the ...

The latest reviews from December do not help to calm fears:
https://www.facebook.com/GetCanvasPrints

<r>Conde Sublimation from the USA posted a YouTube video featuring a model that they have taken in to their range from the European manufacturer Technotape.<br/>
<br/>
<URL url="https://www.youtube.com/watch?v=6stLI6Rrbn0"><s>[url]</s>https://www.youtube.com/watch?v=6stLI6Rrbn0<e>[/url]</e></URL><br ...