<r>Hi - that’s surprising - I had nothing but help when I contacted them (granted in was back in 2017). They have many sales email addresses (i used <EMAIL email="sales09@sunmeta.com"><s>[email]</s>sales09@sunmeta.com<e>[/email]</e></EMAIL> - Lisa Wu)<br/>
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The parts you need are 3D-02 for the ...

<t>Do you get the same issue with excess temperatures with just one heating plate? Ironically I’ve also got the ST-420 model as well and experienced the same issue a couple of weeks ago. I heard a bang and the top plate temperatures went off the scale. I replaced both the temperature sensor and the ...

<r>A new thermostat solved the issue for me. It only cost be a couple of pounds. I would suggest getting a few as the postage costs are quite high. Also you might want to consider getting a spare mainboard at around £15 in case it’s something more serious. Their sales department are very efficient ...

Hi

Does anyone know where I can source a replacement thermostat for an st3042 - stuck on 19 degrees when warming up then trips RCD so guessing it may be thermostat (unless anyone knows better)

Thanks in advance (and hope)

<t>I've just got an ST3042 from ebay (charity donation so can't really go back to them). The machine starts to heat then trips my RCD. I've looked at previous threads which mention potential issues with wires catching the lid. It trips with both the lid open and lid closed, with the top heater and ...