Right so once there emailed what format shoukd I save it as. And once opened in Photoshop is it just a case of going to image toolbar, then image size, then adjust accordingly

thanks for the replies guys

hi Earl thanks for the reply.

I thought so, just wanted to get a more experienced opinion.

many thanks for that

<t>Hi first of all I would like to say hi.<br/>
<br/>
I'm new to sublimation printing, my issue is i've received an image from a friend via jpeg format who wants it printed onto a mug.<br/>
<br/>
its kind of coming out slightly pixelated on both the mug and the print.<br/>
<br/>
im using photoshop ...