<r>Long overdue update! Coralgraph replaced the blanket and the part that had melted, when they arrived I fitted them and pressed a few mugs. Things seemed to have improved slightly although the images were not full prints so couldn't be 100% sure. As is always the case, other things demanded my ...

<r>Ok quick update, Coralgraph have now eventually responded to me and have offered to replace the heating blanket and the plastic part which has melted. I would have preferred a refund to be honest but the fact that I drilled two holes in the frame have probably removed that option.<br/>
<br/>
I ...

<r><IMG src="http://i.imgur.com/rqc96cd.jpg"><s>[img]</s><URL url="http://i.imgur.com/rqc96cd.jpg">http://i.imgur.com/rqc96cd.jpg</URL><e>[/img]</e></IMG><br/>
<br/>
<IMG src="http://i.imgur.com/UdSBDgf.jpg"><s>[img]</s><URL url="http://i.imgur.com/UdSBDgf.jpg">http://i.imgur.com/UdSBDgf.jpg</URL><e ...

<t>Hi Paul,<br/>
<br/>
I have no problem with you suggesting I 'actually' speak to them, my out of order comment was at your suggestion that I was giving them a bad name. I wouldn't want anybody to think that I was doing anything other than keeping the thread updated with the current progress of my ...

<t>Hang on a minute Paul, I think your comment is slightly out of order. I have emailed their technical support department on Thursday evening with a long and detailed email explaining my trials with the mug press and also my concerns with the design of the press and build quality. I also linked ...

<t>It is there as soon as I remove the paper from the mug, I am now out of mugs so I need to order some more. NOT from Coralgraph! I still can't believe they haven't even bothered to reply to my email after all of this time.<br/>
<br/>
They were quick enough to reply when there was a chance of a ...

<t>Still no response from Coralgraph, not holding out much hope now tbh. <br/>
<br/>
I have been experimenting over the weekend with another box of mugs to try and get a decent press out of it, I am still experiencing problems with blowing out but it only happens on blacks for some reason.<br/>
<br ...

More likely to be fixed by less heat or less time?

<t>After still no update hours later I have made some progress. I have replaced the pressure adjustment bolt with something a bit sturdier and with a larger diameter allowing me to fine tune the pressure a bit more. The original plastic one melted when I first turned the press on due to poor design ...

<t>I am know at the realisation that yes its the press that is the problem. I am starting to get concerned with Coralgraph as it is now 10:30 and still no reply to my email, not even a holding email to let me know they have received and are looking into it.<br/>
<br/>
The main thing that is annoying ...