GOOD NEWS

Adkins contacted me today & said they are replacing the heating element FOC. Thank you Adkins for the great customer service.

<r><QUOTE author="UK Printed Mugs;147348"><s>[QUOTE=UK Printed Mugs;147348]</s>Nasty. With Adkins then firm pressure is too much buy the way - it should always be light. Not saying this was the issue as probably not but it will reduce the length of time the element is good for. I must say I have ...

<r><COLOR color="#333333"><s>[COLOR=#333333]</s>Many thanks & yes it was nasty. The annoying thing is that Adkins know there is a problem with some of the elements, but don't want to know or help if it happens. They have contacted me & said I have to buy a new element at full price. I think I might ...

<r><QUOTE author="JMugs;147350"><s>[QUOTE=JMugs;147350]</s>Had the same issue with a blanket in my Adkins. Wasn't impressed with having to buy a new one when they know there is a fault. That was November ish.<br/>
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Janners<e>[/QUOTE]</e></QUOTE>

Like you I'm not impressed at having you pay ...

<r><COLOR color="#333333"><s>[COLOR=#333333]</s>Many thanks & yes it was nasty. The annoying thing is that Adkins know there is a problem with some of the elements, but don't want to know or help if it happens. They have contacted me & said I have to buy a new element at full price. I think I might ...

<t>Many thanks & yes it was nasty. The annoying thing is that Adkins know there is a problem with some of the elements, but don't want to know or help if it happens. They have contacted me & said I have to buy a new element at full price. I think I might need a fire extinguisher rather than a box of ...

<t>Last June I purchased an Adkins Mug Press from Xpres as I had always believed these to be the best mug presses you can buy with great back-up if there are any faults. <br/>
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Yesterday I was in the middle of pressing mugs for quite a larger order I had received when I got a very big shock. I ...

<t>I was wondering if others were having some of the same issues as me regarding quality of items & some poor customer service from suppliers.<br/>
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I had been buying postal mug boxes from the same supplier because the quality was very good until the last batch I bought & that batch has to be ...

The same element for pressing china mugs.

<t>Justin, I'm in exactly the same situation as you as I also get my mugs from Xpres. I ordered some last Thursday & was told I would have them beginning of December. I then called them this morning to order some more after getting a load of orders for more mugs over the weekend only to be told they ...