James990;123955 wrote:I asked the customer to send a photo of the surcharge etc, but they have not replied.

Might just print out the wording on stickers and see what happens!

It is £2 now its changed

<r><QUOTE author="James990;123932"><s>[QUOTE=James990;123932]</s>I had one leave feed back that they had to pay £2.00 extra because I didn't put enough postage on the envelope. Um, if that was the case, it would have been £1.76 and not £2.00, (76p large letter postage £1.00 handling fee/fine) but as ...

I always hide mine not worth the hassle, if you leave the shop open with just the message then its advised to move the dispatch time to cover it, then they cant open a case

Can you give a link to what vinyl you have been using

In your software, aare you using studio? select what media you are using and it gives you guidelines of what to set you cameo blade at, also have you checked its the right blade? There are different blades.

<t>The blade should only be on 1 or 2 for sign vinyl or heat vinyl depending how new the blade is, cameo 2 i dont think has auto adjust blade, think its cameo 3 that has that.<br/>
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Try using the test cut feature before you waste loads of stuff cutting always start with the blade as recommended ...

Having the blade on 8/9 is very high ! What are you cutting?

You dont have to have a shop you can sell without one, i think it breaks even at 66 listings if i remember correctly.
So if you were to use less that that then its not worth it.
Also ebay/paypal take about 15% in fees.

or use the blue grid - top right - set it at 1 inch per square, then you can use that as a guide to resize, dont forget though letters are different sizes so only the largest will be 1 inch

right click - ungroup then then left click and drag mouse round it and right click group